Terms of Service
OVERVIEW
Welcome to Basikly! The terms “we”, “us”, and “our” refer to Basikly. We operate this website and provide you with carefully curated household, utility, and everyday essential items (collectively, the “Services”). Basikly is powered by Shopify, which enables us to deliver these Services securely and efficiently.
Please read these Terms of Service (“Terms”) carefully. By using or interacting with our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age in your jurisdiction and have consented for any minors under your supervision to use this site.
To place an order, you must provide accurate and complete information. It is your responsibility to ensure the security of your account credentials, and you are responsible for all activity under your account.
SECTION 2 – OUR PRODUCTS
Basikly sells everyday essential items, utilities, and household products curated for practicality and convenience. We do our best to ensure that product listings are clear and accurate. However, actual product colors, packaging, or dimensions may vary slightly due to screen settings or manufacturer updates.
We reserve the right to change product descriptions, availability, or pricing at any time without notice and to discontinue or limit products at our discretion.
SECTION 3 – PLACING ORDERS
When you place an order on Basikly, you are offering to purchase our products. Orders are confirmed once we send you an official order confirmation via email.
We reserve the right to accept or decline your order for any reason. If we cannot fulfill your order, we’ll attempt to notify you using the contact details you provided.
You agree that all purchases are for personal, domestic use and not for resale or export.
SECTION 4 – CANCELLATIONS
Orders may be canceled within 12 hours of placement. After 12 hours, fulfillment may begin, and cancellation may not be possible.
To cancel, contact us at support@basikly.com with your order number as soon as possible.
SECTION 5 – SHIPPING & DELIVERY
Basikly ships to locations within India. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for courier delays, weather disruptions, or other issues beyond our control.
Ownership and responsibility for the product transfer to you upon handover to the courier service. Please ensure your address is accurate and complete.
SECTION 6 – RETURNS & REFUNDS
Returns are only accepted if:
- The product was damaged upon arrival
- You received the wrong item
In these cases, Basikly will cover the return shipping and offer a full refund or replacement once the returned product is received.
We do not accept returns or exchanges for reasons like change of mind, different preferences, or accidental orders. For safety and hygiene, opened utility or personal-use products cannot be returned.
To initiate a return, email support@basikly.com with your order number and clear photos of the issue within 48 hours of delivery.
SECTION 7 – PRICING & BILLING
All prices are listed in INR and are subject to change without prior notice. Pricing may vary across platforms and promotions.
You agree to provide complete, accurate billing and shipping information at the time of checkout. We are not responsible for failed or delayed deliveries due to incorrect details.
Applicable taxes and shipping charges are added at checkout.
SECTION 8 – SAFETY & COMPLIANCE
Our products are sourced to meet general safety, hygiene, and utility standards. If you have specific usage concerns or allergies related to material or ingredients, please check product descriptions or reach out before placing an order.
SECTION 9 – INTELLECTUAL PROPERTY
All content on this website — including product images, names, text, graphics, and logos — is the property of Basikly or its suppliers and may not be used without our prior written permission.
SECTION 10 – FEEDBACK & REVIEWS
By submitting feedback, you grant Basikly a non-exclusive, royalty-free license to use it across platforms for marketing or operational improvement. You represent that your feedback is original, honest, and not defamatory or misleading.
SECTION 11 – THIRD-PARTY LINKS & TOOLS
Our site may contain links or access to third-party tools or services. These are provided “as is” and we hold no responsibility for their content, accuracy, or function. You use them at your own risk.
SECTION 12 – PRIVACY POLICY
We take your data seriously. Your use of our Services is governed by our Privacy Policy. Some data may be processed by Shopify, which powers our backend. Please review both privacy policies to understand how your data is handled.
SECTION 13 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Basikly shall not be liable for indirect, incidental, or consequential damages, including but not limited to loss of use, data, or profits arising from the use or inability to use the Services.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Basikly, its affiliates, employees, and partners harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 15 – TERMINATION
We may terminate or restrict your access to the Services at any time, for any reason, without prior notice. Your obligations and our rights under these Terms shall continue post-termination.
SECTION 16 – GOVERNING LAW
These Terms and your use of the Services are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ernakulam, Kerala.
SECTION 17 – CHANGES TO TERMS
We may update these Terms periodically. Continued use of our Services following changes implies your acceptance of the revised Terms. It is your responsibility to review this page regularly.
SECTION 18 – CONTACT INFORMATION
For any questions, concerns, or to request data deletion:
📧 Email: support@basikly.com
📍 Office: SRA 141, South Eroor, Ernakulam, Kerala, India
📦 Website: www.basikly.com